About Jigsaw
The story starts in the claim files.
I'm Tim Jaggs, and I built the Jigsaw Risk Management System.
My career began at Lloyd’s of London, designing insurance for risks most of the market wouldn’t touch. Nearly two decades ago, I helped place the first stand-alone sexual abuse insurance policy for the Catholic Church — and with it came the claim files. Years of them. Too many of them. I’ve written about what those files taught me, but three patterns from that era shaped everything I’ve built since:
Organizations that had been through an allegation managed the risk differently afterward — more comprehensively, more seriously. The lesson kept arriving after the harm.
The proactive few were asking questions nobody’s toolkit could answer. How do we know we’re doing enough? Will our policies hold up as people, programs, and risks change? What do our staff do when the rules don’t give a clear answer?
And most “safe environment” programs faded within a few years — not because people stopped caring, but because the tools gave nothing back for the effort.
The realization
The tools most organizations were given were built to demonstrate commitment. They could show that steps were taken — but they couldn’t keep people safe, couldn’t manage uncertainty, and couldn’t sustain anyone’s investment. Meanwhile, every other high-risk field — healthcare, manufacturing, cybersecurity — had made a different turn: systems that support judgment under uncertainty, monitor continuously, and measure whether protection is actually working.
The work of keeping people safe from sexual abuse never made that turn. I decided to build the thing that would.
From BOKRIM to Jigsaw
First came BOKRIM — a purpose-built platform and the first application of enterprise risk management to sexual abuse risk. Across eight versions it proved the approach worked, and it taught me its limits: uncertainty, facilitation, and self-determination were all in there, but you had to look for them.
Jigsaw makes them explicit — built on enterprise risk management to manage uncertainty, living system design so protection evolves with the organization, facilitation so teams own their own system, and a platform so the whole field can learn. And it adds what BOKRIM never had: integrated insurance, specialist support, and measurement sophisticated enough to answer the question everything else dodges: is it working?
Eight versions of the system have been built to solve six problems: how do you keep people safer; how do you identify concerns earlier; how do you create defensibility; how do you measure that all of this is actually happening; how do you do it continuously; and how do you do it independently — so the evidence stands on its own? The Governance Maturity Rating is the capstone: four dimensions and an emergence modifier, continuously updated, every grade traceable to evidence — never self-assessment.
Why this matters now
The risk hasn’t stood still while the toolkit did. Statutes of limitation have been extended or eliminated, jury awards have multiplied, and expectations have shifted from reassurance to evidence — while the original Safe Environment toolkit of 2006 has barely changed. Claims keep coming from organizations that did everything prescribed.
Individual organizations getting better is essential, and it isn’t enough. Jigsaw is also a platform: it collects and anonymizes what the whole field learns, creating the feedback loop that has always been missing — so that protection improves fast enough to change the trajectory of sexual abuse risk.
Everything on this site comes down to one sentence: we make sexual abuse protection visible — and visibility is what makes it reliable. This page is why I care that it’s true.
Off the clock
I live in the San Francisco Bay Area, where I walk our dog Maggie with my wife Jill. We have four grown children scattered around the world.
The best way to know if Jigsaw fits you is through a conversation.
No pitch, just a straight look at what reliable protection would involve for you.